Privacy Policy

PRIVACY POLICY

Last Updated: June 11, 2026

CGreen Courier ("CGreen Courier," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us by customers, website visitors, business partners, healthcare providers, pharmacies, and other users of our services.

This Privacy Policy describes how CGreen Courier collects, uses, stores, protects, and discloses information obtained through our website, communications, courier operations, customer interactions, and related services.

By accessing our website, communicating with us, requesting services, or otherwise interacting with CGreen Courier, you acknowledge that you have read and understand this Privacy Policy.

INTERPRETATION AND DEFINITIONSDefinitions

Company means CGreen Courier, P.O. Box 7874, Portsmouth, Virginia 23707.

Country means the United States.

Website means www.cgreencourier.com .

Service means the website, courier services, transportation services, logistics services, delivery services, SMS communications, customer support services, and related business operations provided by CGreen Courier.

Personal Data means information that identifies, relates to, describes, or could reasonably be linked to an individual.

Usage Data means information automatically collected from the use of the website or related technologies.

Device means any computer, smartphone, tablet, or other electronic device used to access our website or services.

You means any customer, visitor, user, organization, healthcare provider, pharmacy, business partner, or other individual interacting with CGreen Courier.

INFORMATION WE COLLECT

CGreen Courier may collect information directly from you, automatically through our website, or through business interactions related to our services.

Personal Information

We may collect:

  • Full name
  • Business name
  • Mailing address
  • Billing address
  • Email address
  • Telephone number
  • Mobile phone number
  • Delivery information
  • Pickup information
  • Customer service communications
  • Service request details
  • Account information (if applicable)
  • Records of consent for SMS communications

Website Usage Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website information
  • Session duration
  • Diagnostic information

COOKIES AND TRACKING TECHNOLOGIES

CGreen Courier may use cookies, web beacons, pixels, and similar technologies to improve website performance, analyze website traffic, enhance user experience, and maintain website functionality.

Types of cookies may include:

  • Essential Cookies
  • Performance Cookies
  • Functionality Cookies
  • Security Cookies
  • Cookie Consent Cookies

You may adjust your browser settings to refuse cookies; however, certain website features may not function properly.

HOW WE USE INFORMATION

CGreen Courier may use information collected for the following purposes:

  • Providing courier services
  • Coordinating deliveries
  • Scheduling transportation services
  • Customer support
  • Service administration
  • Delivery verification
  • Responding to inquiries
  • Sending service-related communications
  • Sending SMS notifications when consent has been provided
  • Processing payments
  • Fraud prevention
  • Security monitoring
  • Business operations
  • Legal compliance
  • Recordkeeping
  • Improving services
  • Improving website performance

HEALTHCARE AND PHARMACY SERVICES

CGreen Courier provides transportation and delivery services for pharmacies, healthcare providers, laboratories, medical facilities, specialty pharmacies, long-term care pharmacies, and related organizations.

Information received in connection with courier operations is used solely for:

  • Delivery fulfillment
  • Operational support
  • Customer service
  • Regulatory compliance
  • Security purposes
  • Quality assurance

CGreen Courier does not use healthcare-related information for marketing purposes.

DATA SHARING AND TRANSFER RESTRICTIONS

CGreen Courier does not sell, rent, share, transfer, distribute, disclose, or otherwise make consumer personal information available to third parties or external organizations for marketing, advertising, promotional, or unrelated business purposes.

Consumer personal information is used solely for legitimate business purposes related to providing requested services.

When necessary to provide services, CGreen Courier may share information with trusted service providers performing functions on our behalf, including:

  • Website hosting providers
  • Technology providers
  • Communication service providers
  • Payment processing providers
  • Security providers

These providers are contractually required to:

  • Protect customer information
  • Maintain confidentiality
  • Use information only as necessary to provide services to CGreen Courier
  • Comply with applicable privacy and security requirements

Mobile opt-in information, SMS consent records, and text messaging originator information are never sold, rented, shared, transferred, disclosed, or provided to any third party or affiliate for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of information sharing described elsewhere in this Privacy Policy exclude SMS consent data and mobile opt-in information.

DATA RETENTION

CGreen Courier retains personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records
  • Meet regulatory requirements

Retention periods may vary depending on applicable laws and operational requirements.

YOUR PRIVACY RIGHTS

Subject to applicable law, you may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Withdrawal of consent where applicable
  • Information regarding our privacy practices

Requests may be submitted using the contact information provided below.

SECURITY SAFEGUARDS

CGreen Courier maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Safeguards include:

  • Internal access controls
  • Employee confidentiality requirements
  • Privacy and security training
  • Password protection
  • Secure technology systems
  • Monitoring procedures
  • Information handling procedures
  • Vendor security requirements
  • Incident response procedures

Access to personal information is restricted to authorized personnel with a legitimate business need.

CGreen Courier regularly reviews and updates its security practices to help prevent unauthorized access, disclosure, sharing, or misuse of customer information.

CHILDREN'S PRIVACY

Our services are not directed to children under thirteen (13) years of age.

CGreen Courier does not knowingly collect personal information from children under 13.

If we become aware that information has been collected from a child under 13, appropriate steps will be taken to delete such information.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

CGreen Courier does not control and is not responsible for the content, privacy practices, or terms of third-party websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

SMS OPT-IN CONSENT

By providing your mobile phone number and opting in, you consent to receive SMS text messages from CGreen Courier regarding:

  • Delivery updates
  • Scheduling notifications
  • Dispatch communications
  • Customer service communications
  • Service alerts
  • Operational notifications

For assistance:

Reply HELP or contact CGreen Courier directly.

Phone: 757-655-5633

Email: [email protected]

Website: www.cgreencourier.com

Message frequency may vary. Message and data rates may apply.


Message frequency may vary. Message and data rates may apply. Reply STOP to opt out.

Reply HELP for assistance.

Consent is not a condition of purchase or service.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

SMS OPT-OUT POLICY

You may opt out of receiving SMS messages at any time.

To stop receiving text messages, reply STOP to any SMS message sent by CGreen Courier.

After receiving your STOP request, CGreen Courier will send a confirmation message acknowledging your opt-out request.

Following confirmation, you will no longer receive SMS communications unless you subsequently provide new consent.

For assistance:

Reply HELP or contact CGreen Courier directly. Phone: 757-655-5633

Email: [email protected]

Website: www.cgreencourier.com

Message frequency may vary. Message and data rates may apply.

CUSTOMER SUPPORT

For questions regarding privacy, services, SMS communications, or customer support: CGreen Courier

P.O. Box 7874

Portsmouth, VA 23707

Phone: 757-655-5633