TERMS AND CONDITIONS
CGreen Courier
Last Updated: June 10, 2026
1. INTERPRETATION AND DEFINITIONS
Company means CGreen Courier (“CGreen Courier,” “we,” “us,” or “our”), P.O. Box 7874, Portsmouth, Virginia 23707.
Country means the United States.
Website means www.cgreencourier.com.
Service means the website, courier services, transportation services, logistics services, delivery services, SMS communications, customer support services, and related business operations provided by CGreen Courier.
Customer means any person, business, pharmacy, healthcare provider, organization, or entity requesting or using Services.
Device means any computer, smartphone, tablet, or electronic device used to access the Website or Services.
You means any customer, visitor, user, organization, healthcare provider, pharmacy, business partner, or other individual interacting with CGreen Courier.
2. ACCEPTANCE OF TERMS
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
3. ELIGIBILITY
You represent and warrant that you are at least eighteen (18) years of age and have the legal authority to enter into agreements.
4. SERVICES
CGreen Courier provides medical courier services, pharmacy delivery services, prescription transportation services, long-term care pharmacy delivery services, specialty pharmacy delivery services, same-day courier services, scheduled courier services, logistics services, and related transportation services.
All services are subject to operational availability and applicable laws.
5. SERVICE AREAS
CGreen Courier provides services within designated service areas and reserves the right to modify, expand, restrict, or discontinue service areas at any time without prior notice.
Service availability may vary based upon geographic limitations, operational requirements, weather conditions, traffic conditions, regulatory requirements, staffing availability, and other circumstances beyond the reasonable control of CGreen Courier.
6. SERVICE REQUESTS
Submission of a service request does not guarantee acceptance.
CGreen Courier reserves the right to review, verify, modify, delay, decline, or discontinue service requests when necessary.
Estimated delivery times are estimates only unless otherwise stated in a written agreement.
7. WEBSITE USE
You agree not to use the Website for unlawful purposes, interfere with Website functionality, submit false information, attempt unauthorized access, or engage in fraudulent activity.
8. INTELLECTUAL PROPERTY
All Website content, including text, graphics, logos, trademarks, service marks, images, documents, and designs, is the property of CGreen Courier or its licensors and is protected by applicable intellectual property laws.
Unauthorized use is prohibited.
9. ELECTRONIC COMMUNICATIONS
By communicating electronically with CGreen Courier, including through email, website forms, SMS text messaging, or electronic submissions, you consent to receive communications electronically and agree such communications satisfy legal requirements for written communications.
10. CUSTOMER RESPONSIBILITIES
Customers are responsible for providing accurate information, lawful shipment contents, proper packaging, regulatory compliance, and accurate pickup and delivery instructions.
11. PROHIBITED SHIPMENTS
Customers may not tender shipments that are illegal, improperly packaged, hazardous, unsafe, fraudulent, restricted by law, or dangerous to personnel, property, or the public.
CGreen Courier reserves the right to inspect, reject, delay, or discontinue transportation of any shipment presenting safety, legal, regulatory, or operational concerns.
12. HEALTHCARE AND PHARMACY SERVICES
CGreen Courier provides transportation and logistics services for pharmacies, healthcare providers, laboratories, and medical facilities.
CGreen Courier does not provide medical advice, diagnosis, treatment, or healthcare services.
13. SMS MESSAGING TERMS
By providing your mobile phone number and opting in, you consent to receive SMS text messages regarding delivery updates, scheduling notifications, dispatch communications, customer service communications, service alerts, and operational notifications.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
Consent is not a condition of purchase or service.
SMS consent and mobile opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.
14. SMS OPT-OUT
You may opt out of SMS communications at any time by replying STOP.
After receipt of your opt-out request, a confirmation message may be sent and future SMS communications will cease unless new consent is provided.
15. PRIVACY POLICY
Your use of the Service is also governed by the CGreen Courier Privacy Policy.
16. DATA TRANSFER RESTRICTIONS
CGreen Courier does not sell, rent, share, transfer, distribute, disclose, or otherwise make consumer personal information available to third parties for marketing or promotional purposes.
Mobile opt-in information, SMS consent records, and text messaging originator information are never shared for marketing purposes.
17. SECURITY SAFEGUARDS
CGreen Courier maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
Access to personal information is restricted to authorized personnel with a legitimate business need.
18. COURIER SERVICE DISCLAIMER
Courier services are subject to weather conditions, traffic conditions, vehicle availability, public emergencies, regulatory requirements, and other circumstances beyond the control of CGreen Courier.
Service availability, delivery schedules, pricing, and acceptance of requests are not guaranteed.
19. THIRD-PARTY WEBSITES
The Website may contain links to third-party websites.
CGreen Courier is not responsible for third-party content, services, privacy practices, or policies.
20. TERMINATION
CGreen Courier reserves the right to suspend or terminate access to Services at any time for violations of these Terms, security concerns, fraudulent activity, or other lawful reasons.
21. LIMITATION OF LIABILITY
To the maximum extent permitted by law, CGreen Courier shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.
Liability shall be limited to the amount paid for the specific service giving rise to the claim.
22. FORCE MAJEURE
CGreen Courier shall not be liable for delays, interruptions, failures, or inability to perform services resulting from causes beyond its reasonable control, including severe weather, natural disasters, public health emergencies, government actions, labor disputes, transportation disruptions, utility outages, cybersecurity incidents, equipment failures, civil unrest, terrorism, or other force majeure events.
23. DISCLAIMER OF WARRANTIES
The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.
24. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia and applicable federal law.
25. DISPUTE RESOLUTION
You agree to first attempt to resolve disputes informally by contacting CGreen Courier before initiating formal legal proceedings.
26. SEVERABILITY AND WAIVER
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Failure by CGreen Courier to enforce any provision shall not constitute a waiver of any right or provision.
27. CHANGES TO TERMS, CUSTOMER SUPPORT, AND CONTACT INFORMATION
CGreen Courier reserves the right to modify these Terms and Conditions at any time.
CGreen Courier
P.O. Box 7874
Portsmouth, VA 23707
Phone: 757-655-5633
Email: [email protected]
Website: www.cgreencourier.com